Case studies show where strategy meets execution. Across healthcare, retail, and death care, I’ve worked on projects that required building new teams, creating new platforms, and modernizing digital operations in industries where trust and complexity define the customer journey.
Each case study highlights a different stage of my career from early product and e-commerce work at Staples and Cigna, to leading major digital transformations at Memorial Hermann and SCI, to my current role at Foundation Partners Group. Together, they reflect a consistent theme: reducing friction, earning trust, and driving measurable growth through strategy and digital execution - and, more recently, through the application of AI.
